Thank you for making Campus Physical Therapy Center your choice for physical therapy. We understand that there are many options for Physical Therapy and we appreciate your confidence in us. Please let us know if there is anything we can do to make your experience with us more positive. The following are some of the policies we would like you to know about..
Does my insurance cover my services?
Health insurance usually covers some level of physical therapy, although each plan has its own set of specific stipulations. Plans are most likely to cover physical therapy when it is deemed a medical necessity by a healthcare professional. Please contact your insurance to know the extent of your coverage. Copayment or /and deductible are collected at the time of your visit.
Your Appointments?
Your recovery from your injury or illness is best when you attend your appointments. Your physical therapist will be able to evaluate and progress your program. We will discontinue or tranfer your care if you have frequent cancellations or no shows. There is a fee for no shows without 24 hours notice.
Please remember that if you miss your appointment without letting us know, it takes the slot for someone else who might be trying to get to see us!
Don't miss your appointments. We have save time from our schedule to evaluate and treat you. Please be on-time. We have maintain a timely accesss to reduce your waiting with us. We don't want to reschedule your appointment for later time for any other consideration. .
How should I dress?
Dress properly. Remember that you are coming to receive treatment and most likely you will need to expose the treatment area. Please use loose clothing such as short pants, sleeveless T-shirts, tank tops. Bring your glasses or earing aids if you need them.
Should I do my exercises at Home?
You are the most important part of our team. Your participation is required in Physical Therapy. You will learn therapeutic exercises appropriate for your condition and perform several personalized activities that are targeted to treat your particular movement impairments. We don't let pain from stopping your progress. It is our expectation and goal that you will be empowered in the process to take an active role in your own recovery and improvement so that you may return to the activities and the lifestyle that you enjoy.
Do I need to participate in Physical Therapy?
You are the most important part of our team. Your participation is required in Physical Therapy. You will learn therapeutic exercises appropriate for your condition and perform several personalized activities that are targeted to treat your particular movement impairments. We don't let pain from stopping your progress. It is our expectation and goal that you will be empowered in the process to take an active role in your own recovery and improvement so that you may return to the activities and the lifestyle that you enjoy.
What documents should I bring to my first visit?
Please allow a 15-20 minutes in advance if your are visiting our office for the first time. There is always several papers to be completed. It is our preference that you complete your documentacion online or by downloading our intake forms. Please also bring the following documents: your identification card, your insurance card, the referral script or a medical diagnosis note. Please also bring a form of payment such as credit card, check or cash for your co-payment or deductible amount.
Can I see a Physical Therapist without a referral from my physician?
California Laws allows "direct access". Direct access is exactly what it sounds like: patients having direct access to physical therapy services. This means that they do not need a physician referral or prescription in order to receive the services of physical therapists.